Director of Implementation Services
I am a dynamic, motivated, and client - focused leader of operations determined to implement innovative strategies that drive operational efficiency. I have vast experience in organizational transformations making companies more agile and profitable. Known for producing multi-million - dollar growth while enhancing customer experience, improving team morale, and standardizing excellence across all operational processes, procedures, and policies. Experienced in directing top performing teams to deliver products and excellent service on time and within budget while aligning with company vision, value, and goals. Strategic communicator who seamlessly liaises with C - level executives, global business associates, vendors, and customers/clients and collaborates to attain aggressive objectives.